Head of HR for Singapore, JTI Singapore
For Abhilasha Krishnan, HR should be approached with humility and from the viewpoint that staff know their roles best. She sees herself as an enabler, supplying the right culture and the right tools to help employees bring themselves as a whole to JTI. She has supported the implementation of an organisation-wide systemic coaching framework over a three-year period – an initiative aimed at developing a common leadership language throughout the different levels of management. Krishnan’s team has also introduced HR roadshow and town hall initiatives to gain feedback from employees on issues such as insurance coverage, allowances and other important staff needs. These efforts mean JTI Singapore received a 95% engagement score in its internal Towers Watson survey. The company was also listed as one of Aon Hewitt’s Best Employers for 2015.