JUSTINA TAN

Managing director, people
CHANGI AIRPORT GROUP

After working in various areas of aviation, such as airport retail, airline marketing, and even policy work, Justina Tan was eventually approached by Changi Airport Group’s management to oversee HR, trusting that her extensive experience with the company’s operations would enable her to transform the HR role into that of a true business partner. There are significant challenges looming: the airport’s Terminal 4 is scheduled to open in 2017, and there are plans to open a new airport, Changi East, in the late 2020s. Tan’s priority is for HR to keep pace in terms of talent recruitment and development, to always start with sourcing the right talent, effectively integrate them into the business, and foster an environment conducive to accelerated growth of each employee’s knowledge and capability.