Director of HR
WYNDHAM HOTEL GROUP
With over 20 years of experience in HR and hotel management, Sherine Chua joined the Wyndham Hotel Group in June 2016, just a few months after the company set up its Singapore headquarters. In this short period of time, Chua has been busy establishing HR practices and aligning them to the company’s global strategy while ensuring their relevance to the local context. She has also recruited a number of key roles and refined HR policies to reduce turnaround time for major projects. Having worked in the hotel sector of the travel industry for most of her career, Chua’s biggest challenge in 2016 was learning the nuances of the vacation ownership (or timeshare) industry, which she managed adeptly by immersing herself in the team’s operations to better understand employees’ needs. In 2017, Chua will be working on an internal initiative to promote a responsive and attentive work culture among the hotel staff, while introducing other HR strategies in line with the company’s aggressive expansion plans for Southeast Asia.