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How a cultural shift can transform SOEs

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HRD SG | 13 Oct 2016, 08:16 AM Agree 0
One organisational culture expert says Singaporean SOEs need to shift from ‘hierarchical’ to ‘achievement-oriented’ culture for better financial performance
  • DSC44 | 13 Oct 2016, 10:29 AM Agree 0
    If culture is rooted in values then culture change is almost impossible. That is authentic culture change. Edgar Schein of MIT and John Kotter of Harvard have documented that 85-90% of culture change actually fail within 18 months. That is because culture is stronger then strategy. Reality is hierarchy is not culture is is a business strategy. Too often strategy change is confused as a culture change. For example if respect is the value and part of the founders cakes. Will they change respect for a drop hierarchy? No they will not. They will maintain the value of respect while modifying or changing role specific behaviours for successful execution of the business strategy. Please reflect on this. A change in strategy is not a culture change because there is no need for a values change. If fact a values change will cause employees to become disengaged. I hope this food for thought.
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