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Ten steps to a culture of innovation

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HRD SG | 03 Jan 2017, 07:00 AM Agree 0
Innovation is important in a company for it to grow, says one entrepreneur. Here he lists down 10 ways leaders can demonstrate innovation in the workplace
  • Dr Elbie | 04 Jan 2017, 04:51 AM Agree 0
    I read this article and I encourage your continued work in trying to understand how to create this elusive "culture of innovation." It isn't easy. I have been doing this for over 30 years and worked with over 150 companies and interacted with over 50,000 employees in that time. What I learned from my first class that I ever delivered on teaching the Toyota Production System to a clients employees was very surprising. In the Toyota Production System (TPS), the first thing you need to understand is what is meant by "muda" (or waste that keeps value from being delivered). So when I was encouraging employees to come up with a few wastes in the business, the employees were real edgy. They were turning around to look who was in the room and then they responded. It turns out, that "change without reprisal" is the most important tenet of any proposition to create a culture of innovation. You see, the employees wanted to contribute with their ideas but not if it meant that they would lose their jobs. So we addressed that by trademarking, the "No Blame" symbol. It has been our trademark for 20 years. It is the absolute first step. And to get that going, you need the approval of the CEO to guarantee no one will lose their job for making a suggestion that challenges the "status quo." I would further add that just making this pronouncement to the company, even with the CEO's approval, is not enough. You need to beware of Black Knights, who challenge all change. They are dangerous because they stay below the radar and try to subvert changes that will lead to the "culture of innovation." So I agree with most of you points, but realize this most important step cannot be ignored.
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