Singapore launches online system for pay disputes

by Nurhuda Syed10 Jan 2019

Employment dispute claims in Singapore can now be filed online.

The announcement, made on Monday (7 January), is part of the new Employment Claims Tribunal (ECT) online filing module.

The ECT can hear both statutory and contractual salary-related claims for up to $20,000, or up to $30,000 if the dispute has gone through mediation assisted by unions.

The updated Community Justice and Tribunals System (CJTS) aims to make the claims processes paperless and more convenient for all, as parties no longer have to travel to the State Courts to file claims.

Features of the online system
Settlement agreements recorded during a mediation session at the Tripartite Alliance for Dispute Management (TADM) can be registered on the system if an amicable agreement is reached.

If mediation is unsuccessful, parties can file their employment dispute claim immediately together with the claim referral certificate online.

Parties can also submit and view documents, pay filing fees, select a preferred court date within a given period, and monitor case developments online without the need to come to the State Courts.

Parties can be notified of case developments and hearing dates via SMS and e-mail notifications, where available.

Settlement negotiations and mediation can also be conducted online with the help of a court mediator.

If a settlement is not reached, the case then proceeds to the case management and court hearing stages of the process.

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