Senior director, APAX, MyHR

Few industries are as fast-paced as the online retail space, and eBay veteran Klaus Duetoft – he’s been associated with the company since 2003 – has seen it all. Over the past few years he has focused on transforming how HR operates in order to support a rapid-growth company. MyHR was launched to do just that. The MyHR team handles all HR operational functions – everything from back-end data management and analytics through to policy interpretation and development, benefits management, and engaging managers with performance management and counselling – to name a few areas. Today, 95% of eBay’s employees’ needs are met by the MyHR function. “We now have an organisation where we have around 80 people servicing around 15,000 people. It’s highly efficient and scalable.”