Head of HR, ASEAN

As head of HR at Cisco, Lim Hwa Choo takes pride in the fact that the company is an acknowledged best employer and has created a family-friendly organisation – in one instance going so far as to help arrange for the diagnosis and treatment of one staff member’s critically ill child. There’s also a willingness to meet employees’ needs, whether it be finding positions that match their skill set or assisting in their personal needs. Lim’s work requires her to keep abreast of the ever-changing digital landscape and of how HR can stay ahead. With the use of data analytics, Lim and her team are able to decide on matters such as providing specific skill-set training for certain areas/offices, upgrading medical policies and benefit programs, and other people-planning initiatives.