Assistant director of HR,
The Ritz-Carlton, Millenia Singapore
Vivian Wong started her career in HR within the hospitality sector in 2008, first as a training executive. A subsequent promotion to assistant training manager occurred within a year. Shortly after, she became part of the pre-opening team for one of three Forbes five-star hotels in Singapore, working on recruitment. Wong joined The Ritz-Carlton in 2013, and was promoted to assistant director for human resources in 2014. Following this appointment, she immediately embarked on a project to equip the HR team for cross-functional purposes and to cover a wider spectrum of duties for hotel employees. This initiative resulted in improved efficiency of the HR team in providing bespoke solutions, which led to a significant increase in employee engagement. This year, the company scored a whopping 96% in Aon Hewitt’s Employee Engagement Survey, and received the ‘Best of the Best’ employers award. Wong and her team were also included in HRD Magazine’s list of top HR teams for the year.