The four-strong HR team at Carl Zeiss may only be responsible for 350 employees
in Southeast Asia, but a decision to embrace and champion modern, digitised HR approaches has had an impact on the company’s HR approach globally. Rolling out a new one-stop-shop HRIS for the region, the team was able to achieve increased process efficiency, which resulted in the optoelectronics pioneer implementing a similar HR system for its 25,000 employees in more than 45 countries, modelled on Southeast Asia. The local team has embraced technology-inspired innovation in all HR areas.
For example, it has established a fully digitised recruitment process or e-recruiting module, which tracks hires from time of application and shortlisting right through to confirmation. This is followed up by a digitised 180-day onboarding plan, which has been instrumental in building strong intercultural competence and awareness. The team is supporting the expansion strategy of the company with new, upbeat development programs through the ZEISS Academy, using tools and processes to measure and track performance, productivity and efficiency gains.